Your customer list sits unused
Names, email addresses, and phone numbers exist, but there is no clear system turning them into repeat visits.
Customer acquisition and retention
Your best customers already gave you a way to reach them. Are you using it?
RemedyLabz helps you capture more customer information, stay in touch through email and SMS, and build the follow-up that gives people a reason to come back.
Based in Oshawa. Built for restaurants and local businesses across Durham Region, the GTA, and Canada.
The gap
You worked hard to earn the first visit. What brings them back?
Many businesses focus on finding the next customer, then lose touch with the people who already visited, booked, or bought.
Your emails miss the inbox
Missing authentication, poor list quality, or weak sending habits can quietly reduce how many people you reach.
Follow-up depends on memory
Welcome messages, review requests, birthdays, and win-back campaigns should not depend on someone remembering.
Campaigns feel random
Sending without a clear goal creates activity. It does not create a reliable customer journey.
What we do
Capture the lead. Build the connection. Keep the customer.
We connect the pieces so your customer communication works as one practical system.
01
Email and SMS strategy
A clear monthly plan built around your customers, calendar, offers, and goals.
02
Deliverability setup
We check the technical signals that help inbox providers trust your messages.
03
Automated follow-up
Welcome, post-visit, review, birthday, and win-back messages that run in the background.
04
Campaign management
Writing, design, testing, scheduling, and reporting for email and SMS campaigns.
05
Lead capture
QR codes, website forms, landing pages, and pop-ups that make joining your list simple.
06
Reporting and improvement
Plain-language reporting that shows what happened and what we should do next.
How it works
A clear process from first check to steady follow-up.
Diagnose
We review your current setup, customer journey, list quality, and opportunities.
Build
We create the templates, forms, QR codes, segments, and automated follow-up you need.
Run
We plan, write, design, test, and send campaigns around your real business calendar.
Improve
We explain the results in plain language and use them to plan the next step.
A real look at the setup
Email performance starts before the message is written.
We check the sending foundation, the audience, the offer, and the customer path. This example uses Glutney, our demonstration brand, so we can show the process without presenting practice work as a client result.
Book a free email health checkDMARC
No record foundMissing
No record foundMissing
DKIM
No sending signatureOff
No sending signatureOff
Follow-up
No automated journeyNone
No automated journeyNone
DMARC
Record configuredReady
Record configuredReady
DKIM
Branded signing liveReady
Branded signing liveReady
Follow-up
Core journey mappedReady
Core journey mappedReady
C.A.R.S. plans
Choose the support your business needs.
No public price guessing. We recommend the right plan after looking at your contact count, current setup, and monthly needs.
Keep communication consistent
For a business that needs the basics managed properly.
- Two campaigns each month
- Two active automated flows
- Hosted signup page
- Monthly performance report
Grow the list and the follow-up
For a business ready to increase campaign frequency and customer retention.
- Four campaigns each month
- Up to four active flows
- Branded signup page
- QR lead-capture tools
- Monthly report and call
Cover more of the journey
For a business that wants deeper lifecycle and campaign support.
- Up to eight campaigns each month
- Expanded automation coverage
- Full lead-capture system
- Email and SMS support
- Monthly and quarterly strategy
Your business stays yours
Your customer list is one of the most valuable things you have.
We build in your business accounts and keep your work organized, accessible, and ready to use.
- Your customer data stays connected to your business
- Your templates and automations remain available to you
- Your forms and QR codes support your brand
- Your reporting stays clear and exportable
- Your strategy is based on your business, not a generic calendar
Common questions
The questions business owners ask first.
Do I need a website before we start?
No. We can create a hosted signup page and connect QR codes placed at your tables, counter, receipts, events, or front window.
Can you work with my existing customer list?
Yes. We review the list and its consent status before anything is sent, then organize it into useful groups.
What if I am not using Klaviyo yet?
That is fine. We will discuss your current setup and recommend the right next step during the planning conversation.
Can you manage both email and SMS?
Yes. We can plan and manage email and SMS based on your package, goals, and the permission customers have provided.
How much of my time will this take?
We need enough time to understand your business, offers, calendar, and approvals. The writing, design, setup, testing, and scheduling are handled by us.
How quickly can we begin?
Timing depends on your current setup and the work needed. Your quote will include a clear starting plan and expected timeline.
Better connections. Real growth.
Your next repeat customer may already be on your list.
Tell us what you are working with. We will recommend the next practical step and prepare a tailored quote.